All Systems Operational

Uptime over the past 90 days. View historical uptime.
Search Operational
90 days ago
99.98 % uptime
Today
Visual search Operational
90 days ago
99.95 % uptime
Today
OCR search Operational
90 days ago
100.0 % uptime
Today
Object recognition Operational
90 days ago
100.0 % uptime
Today
Visual recommendations Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Data API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Search API success rate
Fetching
Average request duration of all requests (hybrid, visual, keyword, OCR and barcode)
Fetching
Oct 16, 2025

No incidents reported today.

Oct 15, 2025
INFRA-3077
Resolved - The issue affecting search results has been resolved, and the system is now fully operational. We’ve implemented a fix and are continuing to monitor performance to ensure everything remains stable.
Oct 15, 14:04 UTC
Monitoring - The system has been restored to a healthy state, and search is working. We will continue investigating the root cause and monitoring the situation.
Oct 15, 09:20 UTC
Investigating - We experienced an issue causing our API to return empty search results. Our team is working to restore the system to a healthy state, and search functionality will gradually return to normal. We’re continuing to monitor the situation closely as recovery progresses.
Oct 15, 06:16 UTC
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
INFRA-3055
Resolved - We recently observed increased latencies and intermittent timeouts affecting the Find API due to a scaling issue in our backend services. The issue began at 06.10.2025 10:00 and was resolved by 06.10.2025 10:15.

Service performance has returned to normal. We’ve identified the underlying cause and implemented changes to improve scaling and prevent similar issues in the future.
Oct 6, 08:00 UTC
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

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