Customer portal is not reporting requests (NYRIS-5169)

Incident Report for nyris GmbH

Resolved

The incident has been resolved.
Due to wrong configuration, the request information could not be fetched.
The issue started at 2022-02-23 1:10 PM
Posted Feb 25, 2022 - 15:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 25, 2022 - 15:04 UTC

Investigating

We are currently investigating this issue.
Posted Feb 25, 2022 - 14:51 UTC
This incident affected: Portal (Portal).